The Cost of For-Profit Water Utilities

Austin American-Statesman (h/t nc links):

Across the state, a growing number of suburban Texans are getting their water from large, private corporations owned by investors seeking to profit off the sale of an essential resource. State figures show private companies are seeking more price increases every year, and many are substantial. The Texas Commission on Environmental Quality, which regulates water and sewer rates for nonmunicipal customers, doesn't keep numbers, but "their rate increases tend to be 40 and 60 percent," said Doug Holcomb, who oversees the agency's water utilities division.
For years, small private companies have played a crucial role in Texas, providing water and sewer service in new developments outside of cities. Analysts say private companies will continue to fill an essential need in the future, when public money is projected to be insufficient to make the billions of dollars in costly upgrades needed in water and sewer systems.
Increasingly, however, the companies are neither small nor local. Over the past decade, multistate water utilities have expanded aggressively in Texas, drawn by the state's booming population and welcoming regulatory environment. A September report prepared by utility analysts for Robert W. Baird & Co., a financial management company, identified Texas water regulators as the most generous in the country for private water companies. Today, three out-of-state corporations own about 500 Texas water systems that serve more than 250,000 residents.
For residents living outside cities served by private utility companies, the state environmental commission is charged with setting "just and reasonable" water rates based on a company's cost of doing business plus a guaranteed profit. In exchange, the companies enjoy a monopoly on their service area.

Private for-profit water and sewer utilities, with monoploy service, and who don't have to answer to their customers, are gouging those customers?  I'm shocked and horrified.  And the "business-friendly" state of Texas allows it?  Make that doubly shocked.  I would be triple-shocked if I found out those state regulators were operating under serious conflicts-of-interest.